The Ideas That Make Us Special

This is what we believe

Dentistry can change lives. We do it every day.

Teeth matter. Your teeth should last a lifetime and you should love your smile. How you appear to people influences how you appeal to people.

Dental care in the 21st century should be comfortable, capable, and creative. And believe it or not, a visit to your dentist can be fun. Our patients actually have fun with us. We need to take our work seriously, because it’s important to us and our patients. But we don’t need to take ourselves that seriously – a little humor and fun is a good idea.

Patients should participate in their evaluation and treatment planning and in the decisions about their care.

There’s no substitute for genuine care and concern.

A quick fix is not always the best solution. Short-term answers to long-term problems can do more harm than good.

Informed patients make good decisions. Smart patients have the best results, so dental offices must educate, educate, educate.

The investments a dental office makes in ongoing education makes life much better for its patients.

People should feel that the time, effort and money spent on their dentistry was well worth it.

Good things – like a great smile and strong, functional, comfortable teeth – are definitely worth having.

We think you should actually love your dental office!

Here's how we make that happen:

We are, by choice, a personal practice. We take the time to listen to your hopes about what we can do for you, and we take the time to help you really understand your options and priorities. When we are with you, we are completely with you. You are our guest and we want you to be glad to came to us that day and over a long time.

Our office is based on these things:

• Care and concern. We listen, we do not judge and we deeply care about what you want to get from your dental experiences.
• Individualized, one-on-one care. There is no "assembly line" dentistry here. You get our full, 100% attention when you are with us.
• A passion for reaching for our very best. We have based our practice on bringing together the science and artistry of dentistry, merging dentistry's amazing technology with the all-important human element.
• Long term relationships. We regard our patients as more than transportation systems for their teeth. We believe that when people are helped to understand, and when they are treated with respect, they make good choices for themselves. Our office builds our relationships with our patients from there.

Friends, Fun and Trust

I decided long ago to work with friends and to create an environment where our patients can be our friends if they wish. We are not formal. Instead, we are warm and comfortable and attentive to one another. We have fun. Relationships matter here, and we know that it is much easier to accomplish the things you want when you are being helped by people you trust. We do not assume that trust. We earn that trust.

The Leading Edge

We are at the leading edge of dentistry. We know you deserve the best that dentistry has to offer. We welcome difficult situations! A patient once said, "You have enough high tech stuff here to build life out of spare parts." We use that high tech stuff, plus lots of continuing education and a constant quest for excellence, to create healthy mouths, strong comfortable teeth, and beautiful smiles.

Dr. Steven Ross is a general, restorative and cosmetic dentist, with special interests in TMJ, migraine headaches, snoring and sleep apnea, conservative periodontal care and invisible orthodontics, serving patients in the Wappingers Falls, Poughkeepsie, Fishkill, Newburgh, Dutchess County and surrounding areas with care and concern. To schedule a visit call our Wappingers Falls dental office today or click on Request an Appointment here on the web site.